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How I Work

What to expect when we work together.

My job is to take the stress out of travel planning — so you can focus on the experience, not the logistics.

I’m a travel advisor based in Raleigh, North Carolina, designing custom journeys for couples and multigenerational families. Before we dive in, here’s a clear picture of how I work, what you can expect from me, and what it costs — so there are no surprises, only anticipation.

The Process

How this works

Initial conversation

We connect to talk through your vision, travel style, dates, and budget.

Trip proposal

I put together curated options, tailored to everything we discussed.

Booking & coordination

Once you’re happy with the plan, I handle every booking, confirmation, and supplier conversation.

Pre-trip support

I make sure you’re prepared with everything you need before departure.

On-trip assistance

If anything comes up while you’re traveling, I’m here to help.

What you can expect from me

—Personalized recommendations, shaped around your preferences, travel style, and budget.

—Exclusive perks, upgrades, and amenities through my partnerships with top hotels and suppliers — unavailable through standard booking channels.

—Honest, knowledgeable guidance. I’ll tell you what I think is the right fit, not just what sounds good.

—Responsive communication at every stage of the process.

—Advocacy on your behalf if anything goes wrong before or during your trip.

What I ask of you

—Be open and specific. The more you share about your travel dreams, the better I can tailor your experience.

—Communicate promptly. Planning often involves time-sensitive pricing and availability.

—Trust the process. Great trips take thoughtful planning — I’ll always explain my recommendations so you feel confident.

—Give me a heads-up on changes. If your plans shift, let me know as soon as you can.

Professional Fees

My design process & fees

To offer the highest level of personalization and genuine white-glove service, I charge a professional planning fee. It lets me dedicate my time, global expertise, and industry connections entirely to crafting a journey built around you — the difference between a booking and a trip designed from a blank page.

Hotel-Only Bookings

Expert recommendations and booking for standard hotel and tour packages, at no additional planning cost. Complex, multi-stop bookings are quoted individually.

Included

Concierge Add-On

For simple, short-stay bookings of three nights or less that need support beyond the basic reservation — curated dining, activities, or ground transportation.

$150

Flat fee

Custom Itineraries

Four nights & up

The full design service — initial consultation, research, custom itinerary design, and up to two rounds of revisions.

From $500

$500 for trips up to 7 nights, then $100 per additional night — capped at $1,000.

Group Travel

Ten or more travelers

For the specialized logistics, supplier coordination, and oversight a larger, more complex party requires. Charged in place of the custom itinerary fee, not in addition to it.

of total trip cost, with a $150-per-traveler minimum.

Planning fees are separate from the cost of your travel. Your fee is agreed after our initial conversation and is due before any planning begins. Fees are non-refundable, as they reflect the time and expertise dedicated to designing your journey. Effective October 1, 2026.

Before we begin

Terms & Conditions

Full Terms & Conditions — including cancellation, liability, and planning-fee policies — are provided and signed individually before any work begins. The signed copy always prevails.

Next steps

The trip inquiry form

To get the ball rolling, take a few minutes to complete my trip inquiry form. It helps me understand your travel style, preferences, and vision — so I can hit the ground running when we connect.

Begin the inquiry form

People · Places · Possibility

Ready when you are.

Tell me a little about your travelers and your hopes, and I’ll personally be in touch.

Start your inquiry

Private, custom-curated journeys for families and couples. People. Places. Possibility.

Explore

Journeys How I Work My Story Journal

Connect

@legacytravel.co

Contact

liz.may@fora.travelBy appointment